If you return the vehicle 2 ½ hours or more from the time it was rented on a subsequent day, you will be charged for an additional day of rental. Debit card Note: You can reduce the early return fee by calling Thrifty Car Rental’s On-Rent Help Desk at (877) 283-0898 ahead of time and modifying your agreement to reflect an earlier rental return day and time. Browse the topics below or click on one of the questions to find an answer and get on the road! Personal Accident Insurance / Personal Effects Coverage. Due to ongoing construction related traffic congestion both inside the LAX roadway and on the surrounding streets, travelers may experience delays of up to 30 additional minutes when traveling between the terminal and the rental location. Territories, or Canada must present a valid, unexpired government-issued Driver’s license which includes a photograph of the customer. Digital licenses are not accepted. EP, including UM/UIM benefits is provided only when Renter or any AAD are driving the Vehicle. Los Angeles Car Rental Los Angeles is the “City of Angels” for a reason. Please read the Renter Requirements Policy for details pertaining to deposits and general rental requirements at this location. If Renter does not purchase RSP, or RSP is invalidated as set forth above, roadside assistance will be available, but standard charges will apply. The purchase of PAI/PEC is optional and not required to rent a car. Customers traveling to the United States and Canada from another country must present the following: If the home country license is in a language other than English (or French, for rentals in Canada) and the letters are English (i.e. For example, if you rented a car for one week at a discounted weekly rate, but returned the car after four days, you would be charged the higher daily rate for those four days instead of the discounted weekly rate. Burbank, CA 91505 US National Car Rental is not qualified to evaluate the adequacy of the renter's existing coverage; therefore, the renter should examine his or her personal insurance policies or other sources of coverage that may duplicate the coverage provided by PAI/PEC. 6 National Car Rental reviews. VEHICLES WILL BE CHECKED IN DURING NORMAL OFFICE HOURS. Enter your preferred pickup and drop-off locations when you book online to check availability. The services and products offered by this company do not require any shipping to the customer. an International Driver’s Permit is required. You can call National Car Rental at (800) 468-3334 toll free number, write an email, fill out a contact form on their website www.nationalcar.com, or write a letter to Inside Account Department, 600 Corporate Park Drive, St. Louis, MO, 63105, USA. Check Out These Recommended Credit Cards for Travelers Let’s say you rent a car that costs $300 and the security deposit is $60. For more information about returning your rental car, we explain what happens if you return a rental car late. For example: If you rented a car at a weekly rate of $119 and returned it after four days, and the current daily rental fee on your return date was $45, you would pay $180 for the rental rather than the discounted $119. In many cases, the recalculated rates can still result in a higher overall charge if you rented a car at a discount weekly rate or through a special deal because the fees are recalculated using the current daily rental rate. Option 1- Prepay Fuel It is important that customers check with the appropriate Department of Motor Vehicles in the States or Provinces in which they intend to travel to ensure compliance with their various licensing laws. Customers travelling to the U.S. and Canada from other countries. Additional Government-issued identification may be required. For additional details, please reference the Driver’s License Information Policy. Please read the Renter Requirements Policy for details pertaining to deposits and general rental requirements at this location. The name and address shown on the renter’s driver’s license must match their current home address. Hourly charges for your location and rental can be found on your rental contract. to report a lost item. The TollPass Program is offered in different ways, depending on where you rent. A spouse or domestic partner is the only permitted additional driver on a rental secured with a debit card. If a renter returns a car to a closed National/Alamo location, they are still responsible for any damage or loss of the car and all charges stated on the rental document as a periodic rate will continue to accrue until the return location reopens and we retake physical possession of the car. 675 reviews of National Car Rental "I much prefer mass transit, however when visiting LA, renting a car is a must. No refunds will be issued for unused gas. Visit the websites below for more information. The PEC contained in the policy insures the personal effects of the renter, additional drivers or any member of the renter's immediate family who permanently resides in the renter's household and who is traveling with the renter against risks of loss or damage. Loss Damage Waiver (LDW) is not insurance. The cars seem a bit old, but enjoyed the convertible for the week." 89 reviews of National Car Rental "You know, it's got to happen sooner or later. Note: For non-airport Enterprise locations, vehicles that are returned after business hours are not considered checked in until the next business day. Any additional authorized drivers must appear at time of rental and meet age and driver’s license requirements. Any license which, on its face, restricts the licensee to the use and operation of a vehicle equipped with a form of a breathalyzer apparatus is not accepted. Service animals used by customers with disabilities are allowed in the vehicle without a carrier. Report SLP Claims to: Sedgwick CMS, P.O. Option 3: You Refill Yes, it is a bit more pricey than the competitors, however, you get what you pay for. You can cancel a reservation on the company?s website up to one day before the reservation. Search for your location to leave feedback. Learn more details about one-way car rental here. 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Renters between the ages of 21 and 24 may rent the following vehicle classes: Economy through Full Size cars, Cargo and Minivans, Pickup Trucks, and up to a Standard Size SUV. Customers need to keep pets crated and return their rental car in clean condition and free of pet hair to avoid cleaning/detailing fees. The following forms of payment are accepted at the end of the rental. Our content does not substitute a professional consultation. No claim for UM/UIM may be made due to the negligence of the driver of the Vehicle. A renter learns why you should never return a rental car after hours, as he is hit with $1,000 in extra charges By: John Matarese Posted at 11:07 AM, Jan 08, 2021 Car was clean, full of gas, had no cigarette smell and had the power I enjoy! Although the company won’t bill you for unused days, it also hasn’t been able to rent your vehicle to another customer. American Express® Inglewood, CA 90301, US. • Golden Gate Bridge and Northern California Bay Area: https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/northern-california-toll-options.html, • Southern California: WARNING: Operating, servicing and maintaining a passenger vehicle or off-road vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates, and lead, which are known to the State of California to cause cancer and birth defects or other reproductive harm. This is a summary only. Personal Accident Insurance/Personal Effects Coverage (PAI/PEC) is offered at the time of rental for an additional daily charge. Non-members can cancel or change their reservation on National’s website by typing their name and confirmation number. General Car Rental Questions Discounts and Promotions Mileage and Authorized Driving Areas Download the National Car Rental App from the Apple Store, Download the National Car Rental App from the Google Play Store, https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/southern-california-toll-options.html, https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/other-state-toll-options.html, https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/indiana-kentucky-toll-options.html, https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes/utah-toll-options.html, https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes.html. If the renter accepts SLP, National provides third party liability protection up to the applicable minimum financial responsibility limit and Zurich American Insurance Company provides excess third party liability insurance coverage from the applicable minimum financial responsibility limit to $300,000. If accepted, the PAI contained in the policy provides renter and renter's passengers with accidental death, accident medical expenses and ambulance expense benefits. ©2013 - 2021 More Holdings LLC | All Rights Reserved. You agree to return the car to us in the same condition you received it, on the date, at the time, and to the location specified in the rental document. Box 94950 Cleveland, OH 44101-4950, Phone: 1-888-515-3132  Fax: 1-216-617-2928. Additional authorizations from your account will be obtained to cover the cost of the rental charges. National Car Rental Free Shipping Policy. The driver's license must be valid for the entire rental period. The National Car Rental shuttle is located outside baggage claim in the shuttle bus pick up area. To protect you, our employees and our community, face coverings are required inside our facilities. EP includes UM/UIM coverage for bodily injury and property damage (only where required by law for property damage) in an amount equal to the minimum financial responsibility limits applicable to the Vehicle (the Primary Protection), and additional coverage, through an excess liability policy, with limits for the difference between the statutory minimum underlying limits and $100,000 per accident (for rentals commencing in New York, UM/UIM limits are $100,000 per person/$300,000 per accident; for rentals commencing in Hawaii, the UM/UIM limits are $1,000,000 combined single limit) or state mandated UM/UIM limit, whichever is greater. See Rental Authorization and Deposit Amount for more details. Cost of a replacement tire is not covered by RSP), lockout service (if the keys are locked inside the vehicle), jumpstarts, and fuel delivery service for up to 3 gallons (or equivalent liters) of fuel if Vehicle is out of fuel. Then she thinks that she can fix it. Money order. Customers who reside in the United States, U.S. Customers who reside in the U.S., U.S. You must return it sooner on our demand. Click to share on Facebook (Opens in new window), Click to share on Reddit (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on LinkedIn (Opens in new window), Click to email this to a friend (Opens in new window), Age to Rent a Car in Texas: Policies Listed by…, Where to Rent a Car Under 21: Policies Listed by…. See hours, directions, photos, and tips for the 4 National Car Rental locations in Los Angeles. To view our entire coverage map, go to https://www.nationalcar.com/en_US/car-rental-faqs/use-toll-lanes.html and click on Coverage Map. RSP does not apply in Mexico. This includes car problems, rental policies, what to do if you are in an accident, and more., Reserve a rental car online and save! Early return policies vary between rental car companies — you can end up paying extra fees, or you can save money by paying for fewer rental days and/or miles. National Car Rental Return Policy. At this time, vehicles are not allowed to travel into Mexico until further notice due to Covid-19. If you purchase LDW we agree, subject to the actions that invalidate LDW listed on the rental agreement, to contractually waive your responsibility for all or part of the cost of damage to, loss or theft of, the vehicle. We look forward to serving you. National is not qualified to evaluate the adequacy of the renters existing coverage; therefore the renter should examine his or her personal insurance policies or other sources of coverage that may duplicate the coverage provided by SLP. Their counter offers kiosk check-in as well as actual people. This insurance coverage is underwritten by Ace American Insurance Company. In either case the home country license must also be presented. Dollar and Thrifty state that the one-time Early Return Fee ($25) will be applied when you return a vehicle more than 24 hours early. In some Canadian locations, customers not holding a Canadian driver’s license may be asked to provide additional valid government-issued documentation. Cash It’s often to your advantage to keep a rental car for the entire term of your agreement, even if you don’t use it for the full time. Pets are allowed in rental vehicles. [12], Note: U-Save’s early return policies may vary by location, as the company is franchised. These policies vary by state and customers are encouraged to check with the appropriate department of motor vehicles for more information. Renter’s spouse or domestic partner who meet the same age and driver’s license requirements of the renter are authorized drivers at no additional charge. You can be charged a fee if you return your rental car before the date and time on your contract. In some cases, you will be charged the amount originally agreed upon at the time of rental, but will not be refunded a partial amount for unused days. Option 3- You Refill Return of the Car. ADDITIONAL POLICY EXCLUSIONS INCLUDE: (A) BODILY INJURY OR DEATH TO RENTER, ANY AAD, OR TO THE BLOOD RELATIVES OR FAMILY OF RENTER OR AN AAD, IF SUCH RELATIVES OR FAMILY RESIDE IN THE SAME HOUSEHOLD WITH RENTER OR WITH AN AAD; (B) PROPERTY DAMAGE TO THE RENTAL VEHICLE; (C) FINES, PENALTIES, EXEMPLARY OR PUNITIVE DAMAGES; (D) BODILY INJURY, DEATH OR PROPERTY DAMAGE EXPECTED OR INTENDED FROM THE STANDPOINT OF THE INSURED; AND (E) ANY OBLIGATION FOR WHICH THE INSURED OR THE INSURED’S INSURER MAY BE HELD LIABLE UNDER ANY WORKER’S COMPENSATION, DISABILITY BENEFITS OR UNEMPLOYMENT COMPENSATION LAW OR ANY SIMILAR LAW. PAI/PEC is subject to the provisions, limitations and exclusions of the PAI/PEC policy underwritten by Empire Fire and Marine Insurance Company in the United States or ACE INC Insurance in Canada. Avis Car Rental FAQs Avis Car Rental FAQs As a global rental car leader, Avis offers shared FAQ content for four different countries: U.S., Canada, Australia and New Zealand. For quick tips on car rental, check out our car rental guide. The penalty for returning your car early is sometimes called "rental change fee." Examples of this may include a valid passport or, in certain states (AZ, CA, NM, TX) a valid Mexican voter registration card and/or inbound and outbound travel documentation. Long Beach, CA 90808 US Benefits are payable in addition to any other insurance coverage the renter or passengers may have. Off-site car rental agencies generally require drivers to return the car directly to the off-site facility. Post was not sent - check your email addresses! Policies by Rental Company, Age to Rent a Car in Florida: Answers Listed by Rental Company, Car Rental Cancellation Policy by Company (Explained in Plain Language), What Happens If You Return Zipcar Early? National Car Rental Return Policy. Note: Any UM/UIM benefits paid are included in the $1 million combined single limit EP coverage and in no way increase the combined single limit amount referenced above. Notice due to all the rough terrain with learners ’ or instructional permits are not as... The end of the others and products offered by this company do require! Um/Uim benefits is provided only when renter or any AAD are driving the vehicle a. 24 is $ 20 per day depending on the road tank empty drivers with up to one before! A remote that does n't work spouse or domestic partner is the “ City Angels! Transit, however, you use them all the rough terrain off in the United States and Canada from countries. 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