Second, the people who work here are some of the kindest most hardworking people I’ve ever encountered. Location Carretera Federal 307 Tulum-,Cancun KM 332,150,SM31 Luxury Regards, Alfonso Lopez General Manager. I hope you give us the honor of another visit soon. We look forward to welcoming you back to the Royalton Riviera Cancun shortly. Thank you for the precious time taken to share your stay on TripAdvisor. No one is coming to unpack and iron your clothes, no one will take care of your dinner reservations. Dear laudie3a Let me take this opportunity to thank you for choosing to stay with us. We do hope that we will have an opportunity to come back and you will visit us again. We are delighted to learn that you particularly appreciated our facilities. Free WiFi is provided in the rooms. Continuously improving our performance in all areas is our main task. Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. 3rd, the drinks are amazing. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. The resort was at 30% capacity, which was really nice. Prices are the average nightly price provided by our partners and may not include all taxes and fees. ... resort. Most important for us is the overall guest experience, rest assured that I will share your kind comments with the departments concerned. Hotel? Kids are everywhere. At Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. The Hideaway at Royalton Riviera Cancun is a luxury, adult-only beach resort about a 45-minute drive south of Cancun. Hideaway At Royalton Riviera Cancun, Riviera Maya: 6,526 Hotel Reviews, 7,189 traveller photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. View deals for Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive, including fully refundable rates with free cancellation. I originally paid the extra $60 to select my. Hi, we have Diamond Club Section it´s our premium service, you can check it on our web page. Please see our partners for more details. The tacos from the buffet area at breakfast were so much better and the food truck by the main pool was decent. Note: This review covers the entire resort and not just the hideaway side. Kids are everywhere. I reached out ahead of time and was told to inquire once I checked in. trivago! It was our first time at an all-inclusive resort. Rated number 5 of 120 hotels in Riviera Maya, Mexico by Canadian travellers. We continuously strive to meet the needs and expectations of our guests; therefore, your feedback is very important to us. Note: This review covers the entire resort and not just the hideaway side. more. Just got back yesterday and thoroughly enjoyed our stay. Guests can also visit Wet'n Wild Cancun, which is a 10-minute drive away. Taxes and fees that are shown are estimates only. Now $245 (Was $̶3̶8̶7̶) on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. We are thrilled that we could meet your expectations and you could take advantage of the facilities. Luxury regards Alfonso Lopez General Manager, My husband and I went for our honeymoon in November 2020. We asked at Diamond Guest Services and we were told sorry, then sent on a goose chase to other departments who also said they, Dear Yolanda B We very much appreciate your review which points out some interesting matters. Hunter steakhouse was the best! Nothing to rave about and not terrible but my husband can make better Italian food at home. Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive is rated "Very good" by our guests. We would continue to do our utmost to deserve your support and we look forward to your next visits. Also, we upgraded to Diamond status only to find that it’s a scam. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Most important for us is the overall guest experience, rest assured that I will share your kind comments with the departments concerned. Hideaway At Royalton Riviera Cancun Hotel is located 10 km from Ventura Park and boasts a nightclub, a tennis court and entertainment activities. We contacted you by private message with the information. Biggest issue: This is not an ALL Adult Resort. First, we are here until Saturday and making the best of it. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. See 6,534 traveler reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. We look forward to welcoming you back to the Royalton Riviera Cancun shortly. Dear isaiah807 Happy Honeymoon! Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. We are sending you a private message with the request information. Guests enjoy the restaurant. We hope that you will like the improvements we are making in our rooms and suites now and that you enjoy them on your next visit. The small town of Puerto Morelos itself is a 25-minute drove south, and it's nearly an hour to Playa del Carmen. We would go back to the resort just because of him! Costa Occidental de Isla Mujeres National Park is minutes away. We got a honeymoon suite on the hideaway side and ended up with Room 2415 which had a rooftop hot tub and amazing views. This property enjoys an ideal position in the heart of Puerto Morelos. Hideaway At Royalton Riviera Cancun, Puerto Morelos Picture: Beah bar - Check out Tripadvisor members' 13,370 candid photos and videos of Hideaway At Royalton Riviera Cancun There are no perks. It’s right on a palm-backed beach that curves gently around a reef. There are 10 restaurants on site, as well as a coffee shop/café and a snack bar/deli. View 48 photos and read 1,060 reviews. We understand your experience was not exactly perfect but you can be certain that all your comments will be taken into consideration. The Royalton is in the Puerto Morelos area, which is calmer and more secluded than Cancun -- but has less impressive beaches. Thanks to a number of swim-up rooms, nine restaurants and a beachfront location, the Royalton Riviera Cancun serves up wow-factor holidays with ease. We are delighted our facilities and services meet your expectations of a five-star establishment. Royalton Riviera Maya It features a private pool and Wi-Fi. Like most, food was hit or miss. Prices are the average nightly price provided by our partners and may not include all taxes and fees. We are delighted our facilities and services meet your expectations of a five-star establishment. Italian restaurant was ok. We were in the Hideaway side and never had issues finding chairs at the pool or on the beach. What do we get from upgrading from a standard, Hi, in January we coming over for couple of weeks. We asked at Diamond Guest Services and we were told sorry, then sent on a goose chase to other departments who also said they could not help. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. Second, the people who work here are some of the kindest most hardworking people I’ve ever encountered. Please see our partners for more details. The front desk staff told me that it was not being offered however, I went to the concierge desk the next day and was able to get it squared away. Dear Itskaygo It has been a great pleasure to receive your warm review describing your most recent vacation at our premises. We could not be more pleased to read that you found our staff friendly. Look at 15 photos of the property. View deals for Hideaway at Royalton Riviera Cancun Adults Only - All Inclusive, including fully refundable rates with free cancellation. Saint Lucia Royalton Saint Lucia Hideaway at Royalton Saint Lucia. There are more places to choose from in the Puerto Morelos area. Good experience overall, great at following the cdc guidelines and will definitely be back. Hideaway at Royalton Riviera Cancun is ranked #104 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. Luxury Regards Alfonso Lopez General Manager. Luxury Regards, Alfonso Lopez General Manager, I really wanted to love this place! Luxury Regards Alfonso Lopez General Manager. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. It was our first time at an all-inclusive resort. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Stay at this 4.5-star luxury property in Puerto Morelos. We will be pleased to welcome you back. Dear Jennayyluv We value your comment and are delighted to read that you particularly like our diamond club and our safety measures. See photos and read reviews for the Hideaway At Royalton Riviera Cancun rooms in Puerto Morelos, Mexico. We thank your compliments to our staff, services, facilities and atmosphere. We have taken your comments constructively and have shared them with our management team. Unwind in your preferential accommodations where suites feature aromatherapy to greet you each time you enter, a spacious Jacuzzi tub for two to enjoy, Royalton premium DreamBeds™, high thread count sheets, 24-hour room service and a selection of in room premium spirits. Hideaway guests are promised elevated privacy and an enhanced quality of service plus extras which include afternoon hors d’oeuvres, exclusive a la carte restaurants, and personalized beach bags. We hope that you will like the improvements we are making in our rooms and suites now and that you enjoy them on your next visit. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,520 traveller reviews, 7,179 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Luxury Regards, Alfonso Lopez General Manager. See 6,533 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hideaway guests may enjoy access to all of Royalton Riviera Cancun's restaurants, bars, activities, and health and wellness facilities. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,476 traveller reviews, 7,141 user photos and best deals for Hideaway At Royalton Riviera Cancun, ranked #11 of 38 Riviera Maya hotels, rated 4.5 of 5 … I was a little bummed that we were given a, Hi..I have emailed the hotel about 6 times regarding pre paid, ... jewel in the crown was the glass and stainless steel staircase leading up to a rooftop terrace with a, ... Birthday so special People are very friendly pool are. Thank you so much for your contribution we hope to see you again. WiFi and parking are free, and this property also features 2 outdoor pools. Enjoy free WiFi, free valet parking, and 2 outdoor pools. It is about a 20-minute drive south of the Cancun airport, and 45 minutes from downtown Cancun or the Hotel Zone. and the entire staff was extremely friendly, helpful and spoke great English. Hi, thank you for contacting us! Own or manage this property? Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,498 traveller reviews, 7,153 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Everything you need to know about the Hideaway At Royalton Riviera Cancun rooms at … Located 10 km from Dolphinaris Cancun, guests of 5-star Hideaway At Royalton Riviera Cancun (Adults Only) Venue may find a nightclub, an outdoor pool area and tennis courts on-site. ... makes us want to go back again or recommend to friends. Guests enjoy the dining options. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. Dear laudie3a Let me take this opportunity to thank you for choosing to stay with us. I had researched ahead of time and found that they offered a honeymoon package (bottle of wine, door banner, and romantic dinner) for free. Scuba diving and snorkelling are popular, so pack an underwater camera. Luxury Regards Alfonso Lopez General Manager, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts Puerto Morelos, Puerto Morelos Luxury All Inclusive Resorts, Puerto Morelos 5 Star All Inclusive Resorts, Puerto Morelos All Inclusive Beach Resorts, Hotels near Galeria Arte Zissimo arte contemporano, Hotels near (PCM) Playa Del Carmen Airport, Diamond Rooms There was an opening for our last day only. Luxury Regards Alfonso Lopez General Manager. Thanks, Hideaway At Royalton Riviera Cancun Features, ... Our one bad experience we had the power go out of our. Also, we upgraded to Diamond status only to find that it’s a scam. This vacation we were to go to Jamaica, due to some Covid issues, my agent booked us here a day before we had to leave. We have taken your comments constructively and have shared them with our management team. Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. Continuously improving our performance in all areas is our main task. Thank you so much for your contribution we hope to see you again. Previous Next. Antigua Royalton Antigua. Hideaway at Royalton, Cancun’s newest resort is a hotel within a hotel. #HideawayatRRC #HideawayEscapes If you know real Mexican food (we are from California), do not eat at agave. Delight in the freedom of spontaneity with the perfect mix of daily water sports, fitness programs, yoga on the beach, or mixology classes beside the pool and unforgettable evenings of sunset champagne toasts, world-class dining and incomparable entertainment. How we could get there, what our options ? There are no perks. All-Inclusive; Hideaway at Royalton Riviera Cancun - All Inclusive Carretera Federal 307 Tulum-Cancun Km 332, 15, SM31, MZ 03 Benito Juarez, Riviera Maya, QR, 77500, Mexico This sprawling resort’s got lots to keep you busy. The accommodation comprises 343 luxury rooms. I loved the shower! The, Dear Yolanda B We very much appreciate your review which points out some interesting matters. Our guests praise the restaurant and the helpful staff in our reviews. We’ll even let you know about secret offers and sales when you sign up to our emails. Alfonso on the hideaway beach bar was the best bartender in the whole resort. 3rd, the drinks are amazing. This is the version of our website addressed to speakers of English in the United States. See photos and read reviews for the Hideaway At Royalton Riviera Cancun rooms in Puerto Morelos, Mexico. Everything you need to know about the Hideaway At Royalton Riviera Cancun rooms at … We arrived to learn that we could not get ANY Dinner reservation at ANY of the restaurants on the property for the first 4 days. Thank you, Hi x you can down load the Royalton App and register stay. Your feedback is extremely valuable for us as we strive to consistently exceed guest expectations in every way. Read certified reviews for Hideaway At Royalton Riviera Cancun on Monarc.ca. Check prices, photos and reviews. This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC. There was an opening for our last day only. Luxury Regards Alfonso Lopez General Manager, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Hideaway At Royalton Riviera Cancun, Hideaway At Royalton Riviera Cancun Rooms, Adults Only and Adult Friendly Resorts in Puerto Morelos, Puerto Morelos Adults Only All Inclusive Resorts, Puerto Morelos Luxury All Inclusive Resorts, Hotels near Galeria Arte Zissimo arte contemporano. Henry at the Hideaway pool was the best bartender (thank you for your service!!) Claim your listing for free to respond to reviews, update your profile and much more. The room was extremely spacious, even with the hot tub in the middle of the bathroom. Enjoy free WiFi, free valet parking, and 2 outdoor pools. Savor gourmet cuisine, artfully prepared cocktails and enjoy the impossibly blue ocean, doing as much or as little as you’d like. Luxury Regards Alfonso Lopez General Manager, I really wanted to love this place! Our guests praise the restaurant and the helpful staff in our reviews. more. Book Hideaway At Royalton Riviera Cancun, Riviera Maya on Tripadvisor: See 6,472 traveller reviews, 7,139 photos, and cheap rates for Hideaway At Royalton Riviera Cancun, ranked #12 of 38 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Hunter’s was enjoyable and the food was good. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun, Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. Hideaway At Royalton Riviera Cancun Features, Carretera Federal 307 Tulum-Cancun Km 332,15, SM31, Puerto Morelos 77500 Mexico, All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms, My husband and I went for our honeymoon in November 2020. WiFi and parking are free, and this resort also features 2 outdoor pools. The venue is housed in different buildings. Food was pretty good with good variety of restaurants. Costa Occidental de Isla Mujeres National Park is minutes away. Taxes and fees that are shown are estimates only. 95 reviews of Hideaway Royalton Riviera Cancun "Stood at the Hideaway room 2125 from February 20th to the 26th. Stay at this 4.5-star luxury property in Puerto Morelos. Royalton CHIC Suites Cancun Royalton Riviera Cancun Hideaway at Royalton Riviera Cancun. The hideaway was the perfect resort. First, we are here until Saturday and making the best of it. Hideaway guests will also receive the additional benefits of accessing all of Royalton Riviera Cancun’s several restaurants, bars, activities, entertainment, and health and wellness facilities. We were there my girlfriend and I this week. Then choose your, Hi! Biggest issue: This is not an ALL Adult Resort. Also, we got booked, I am trying to contact someone at the hotel....I originally had plans to go here in April, but had to cancel due to Covid. It was almost as if we had the beach to ourselves, Dear krystyg2021 Happy Honeymoon! I was a little bummed that we were given a, Dear krystyg2021 Happy Honeymoon! This response is the subjective opinion of the management representative and not of TripAdvisor LLC. We have rebooked for Feb. 6-13. Grenada Royalton Grenada. No one is coming to unpack and iron your clothes, no one will take care of your dinner reservations. This is the version of our website addressed to speakers of English in Canada. Dear Q9175VTjulienc Thank you for your appraisal of our location, staff services, and for your heartfelt recommendation! Hideaway at Royalton Riviera Cancun, Quintana Roo, Yucatan, Mexico.